Copthorne Hotel London Gatwick
Copthorne Way, Near Tulley's Farm, Gatwick, RH10 3PG, United Kingdom
Rating
3.8
Price Level
$
Rooms
227
Pets
No
20
Jan
Copthorne Hotel London Gatwick, Gatwick
Copthorne Hotel London Gatwick
Located just a 5-minute drive from London Gatwick Airport this charming 16th-century country farmhouse offers stylish rooms modern leisure facilities including an airport shuttle service. The Copthorne Gatwick Hotel’s health club has a fully equipped gym squash and tennis courts. Guests can also relax in the steam room sauna or with a beauty therapy. Bright airy rooms all include a satellite TV tea and coffee making facilities a trouser press ironing facilities and a private bathroom. Afternoon tea and light meals are served in the tranquil Library Bar. The White Swan a traditional Sussex pub offers tasty rustic meals. At extra cost guests can use the hourly shuttle service to Gatwick Airport which runs from 05:10 to 20:40. Park and fly packages are available.
Price & Availability
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Overall
Good
3.8
922 reviews
5
593
4
694
3
393
2
234
1
211
Customers Review
Value 3.8
Location 4.1
Cleanliness 4.1
Comfort 3.8
Neighborhood 3.9
Amenities 4
Condition 3.7
Quality 5
Recomendation 79.1%
“Profiting off the hotel, Copthorne should be ashamed!!
I had the most awful time here and I am still upset a week later!
Horrible service, grubby rooms and disgusting food. I had to order meals via Just Eat and Deliveroo several times whilst I was here as the food was all cold and inedible, plus full of salt. They also did NOT cater for my diabetic needs, nor my Muslim diet (they tried to give me pork as they ‘had nothing else’?!?!?!’)
On top of everything, I had to call several times a day to be taken out for my outdoor break and every time I was waiting hours before anyone turned up. The most shocking thing is there was one day when no one turned up at all. Leaving me stuck in this dank, grubby room for 24 hours, no fresh air or sunlight. I felt like I was in prison.
Staff were completely useless and uncaring. They have all clearly stopped caring about the reputation of this place. All in all, I honestly believe this hotel should be shut down for its treatment of its quarantine guests and should 1 million percent at least lose its 4 Star review, even 1 star is too kind!
I will never ever recommend this hotel or any other Copthorne Hotel in the future!!!
Please see TripAdvisor for my full, more detailed review.”
— Elle Jay
“Very pleasant hotel and its rooms. I lived here as a part of the institutional quarantine law for the international traveller. At first, I found it very costly but then I realised it is not that much costly for the service they provide.Daily you get a paper where you need to tick the food items you want for the next day. Breakfast is all same and its sausages. For lunch and dinner, you get variety. They provide enough food with a water bottle, fruits and juices. In a day you are allowed to take a monitored walk for 15 minutes. Time is very relative for these 15 minutes.The bed is good and the bathroom is clean. You do get a table and chair for your work purpose. The view outside the window is either garden or a parking area.Reception and room service are polite.There are some areas in which this hotel required improvements. 1. After a rain room ceiling was leaking in room number 435. 2. One of the heaters is not working. 3. Internet speed is very 🐌. 4. More vegetarian option is required.Overall I had no problem staying here for 10 days.”
— Piyush Laad
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