“The look from the outside, this Hotel building is just an ordinary building, like an office building, but inside, I didn't expect this hotel has such a beautiful garden; it is the best venue to have an open-air garden party.Marriott Surawongse is famous for the infinity pool on social media, but the garden has melted my heart. The ground floor can host indoor and outdoor events; the second floor is private rooms connected to the breakfast venue. The third floor is the open air, I love it so much.Deluxe King Room is excellent and cozy, but not too spacious, but it's okay. We were mainly out for shopping and sightseeing.The breakfast is excellent, with lots of food options to choose from, and the venue is beautiful; the ambiance was excellent, with hip design and surrounding with beautiful paintings on the wall.What makes me rate four stars instead of 5 stars is because : -The toothbrush is an empty box, so I have to call for the toothbrush. The toothbrush is low quality, and after one use, the brush is damaged. I throw it away after use, and I expect to replace it with the new one. But, it didn't happen, so I have to call again in the evening for the new toothbrush. My conclusion is the housekeeping lacking of eye detail or has no clear SOP for them. -The pool is small with a cozy lounge, is like a boutique style. I like it so much, I feel so relaxed and can enjoy my lazy time. But only one person in the swimming pool bar, and no acknowledgment when I enter the premises. No approach for the services, so I change my mind, not to order a drink. As the five stars hotel and is Marriott Hotel, I expect to get better services and at least a bottle of mineral water in the pool. Do lado de fora, este edifício do Hotel é apenas um edifício comum, como um prédio de escritórios, mas por dentro, eu não esperava que este hotel tivesse um jardim tão bonito; é o melhor local para fazer uma festa no jardim ao ar livre.O Marriott Surawongse é famoso pela piscina infinita nas redes sociais, mas o jardim derreteu meu coração. O piso térreo pode receber eventos internos e externos; o segundo andar são quartos privativos conectados ao local do café da manhã. O terceiro andar é ao ar livre, eu amo tanto.Deluxe King Room é excelente e aconchegante, mas não muito espaçoso, mas tudo bem. Estávamos principalmente fora para fazer compras e passear.O café da manhã é excelente, com muitas opções de comida para escolher, e o local é lindo; o ambiente era excelente, com design moderno e envolvente com belas pinturas na parede.O que me faz avaliar quatro estrelas em vez de 5 estrelas é porque: -A escova de dentes é uma caixa vazia, então tenho que chamar a escova de dentes. A escova de dentes é de baixa qualidade e, após um uso, a escova está danificada. Eu o jogo fora após o uso e espero substituí-lo por um novo. Mas isso não aconteceu, então eu tenho que ligar novamente à noite para a nova escova de dentes. Minha conclusão é que a limpeza não tem detalhes dos olhos ou não tem um SOP claro para eles. -A piscina é pequena com um lounge aconchegante, é como um estilo boutique. Eu gosto muito, me sinto tão relaxado e posso aproveitar meu tempo preguiçoso. Mas apenas uma pessoa no bar da piscina e nenhum reconhecimento quando entro nas instalações. Nenhuma abordagem para os serviços, então mudo de ideia, para não pedir uma bebida. Como o hotel cinco estrelas e Marriott Hotel, espero obter melhores serviços e pelo menos uma garrafa de água mineral na piscina.”
— JoonBond
“The look from the outside, this Hotel building is just an ordinary building, like an office building, but inside, I didn't expect this hotel has such a beautiful garden; it is the best venue to have an open-air garden party.
Marriott Surawongse is famous for the infinity pool on social media, but the garden has melted my heart. The ground floor can host indoor and outdoor events; the second floor is private rooms connected to the breakfast venue. The third floor is the open air, I love it so much.
Deluxe King Room is excellent and cozy, but not too spacious, but it's okay. We were mainly out for shopping and sightseeing.
The breakfast is excellent, with lots of food options to choose from, and the venue is beautiful; the ambiance was excellent, with hip design and surrounding with beautiful paintings on the wall.
What makes me rate four stars instead of 5 stars is because :
-The toothbrush is an empty box, so I have to call for the toothbrush. The toothbrush is low quality, and after one use, the brush is damaged. I throw it away after use, and I expect to replace it with the new one. But, it didn't happen, so I have to call again in the evening for the new toothbrush. My conclusion is the housekeeping lacking of eye detail or has no clear SOP for them.
-The pool is small with a cozy lounge, is like a boutique style. I like it so much, I feel so relaxed and can enjoy my lazy time. But only one person in the swimming pool bar, and no acknowledgment when I enter the premises. No approach for the services, so I change my mind, not to order a drink. As the five stars hotel and is Marriott Hotel, I expect to get better services and at least a bottle of mineral water in the pool.”
— JoonBond