JW Marriott Austin
110 E 2nd Street Austin, TX USA, Near Sixth Street, Austin, TX 78701, United States
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
Rooms
1012
Pets
No
20
Jan
JW Marriott Austin, Austin
JW Marriott Austin
Located in the heart of downtown Austin JW Marriott features a luxurious modern design throughout the property. Free WiFi and a high-definition TV are provided in each room. Dine in the 3 elegant on-site restaurants or relax at the rooftop pool overlooking the city streets. Crisp white linens and plush bedding are included in each room. Free toiletries are available in an en suite bathroom. Ironing facilities a desk and a coffee machine are also provided. An on-site coffee shop fully equipped fitness center and spa are all located at the JW Marriott. Luggage storage and a 24-hour front desk are also provided. Austin-Bergstrom International Airport is 15 minutes’ drive from this hotel. The Capitol Building is located 1 km away from Austin’s JW Marriott.
Price & Availability
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Overall
Wonderful
4.6
945 reviews
5
3202
4
804
3
219
2
95
1
61
Customers Review
Location 5
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.8
Amenities 4.6
Condition 4.8
Recomendation 88.2%
“I had a great stay at the the JW Marriott Austin over the Super Bowl weekend. Before I even arrived, though, I got AMAZING service from Hunter. A couple of days before I arrived, I called the hotel to ask some general questions about the facilities. Hunter not only answered all of my questions, but also offered additional information that was very helpful. He was so kind and had a great - GREAT! - attitude. The funny thing is, I didn't even tell him that I was going to be in the hotel within that same week - or that I was coming to the hotel at all. He said something along the lines of, "I'm glad to be of service, if you ever decide to join us at that hotel." He had no idea until I asked for him when I was checking out, just to let him know that I appreciated how great his service was.Jared also did a great job with my check in and, when the bell man went back to the valet during my check-in, Jared brought my bags up to my room. And James was helpful during my check out.Service throughout my stay, from the valet folks to the in-room dining team, I was delighted with the service.I was also very, very happy with my room. I have titanium level status with Marriott so, frankly, I usually expect a room upgrade of some sort. I was not disappointed. The upgraded king room I was given on the 34th floor had so much space. And one thing I really, really loved wasthe water pressure and water temperature in the shower. It. Was. Awesome! And I'm the kind of person for whom bad water pressure and low temperature will spoil a stay. It's really important to me.I would definitely stay at the JW Austin again.”
— Tanya Nebo
“Beware of the construction next door!! They placed my room RIGHT next to the construction. The first 24 hours I navigated my hotel room with my noise cancelling headphones because the noise was unbearable. After being unable to tough it out anymore I requested a room change, that was like pulling teeth. I'm aware it is not their construction, but as the hotel wasn't full, I'm unsure why I was placed in this room. Two treadmills were broken, and the heated pool was lukewarm. The location of the hotel is where the three stars come from. Just request to NOT be by the construction.”
— Tiffany
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