Phone Number 0035699471800
JW Marriott Austin
110 E 2nd Street Austin, TX USA, Near Sixth Street, Austin, TX 78701, United States
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
Rooms
1012
Pets
No
20
Jan

JW Marriott Austin, Austin

JW Marriott Austin

Located in the heart of downtown Austin JW Marriott features a luxurious modern design throughout the property. Free WiFi and a high-definition TV are provided in each room. Dine in the 3 elegant on-site restaurants or relax at the rooftop pool overlooking the city streets. Crisp white linens and plush bedding are included in each room. Free toiletries are available in an en suite bathroom. Ironing facilities a desk and a coffee machine are also provided. An on-site coffee shop fully equipped fitness center and spa are all located at the JW Marriott. Luggage storage and a 24-hour front desk are also provided. Austin-Bergstrom International Airport is 15 minutes’ drive from this hotel. The Capitol Building is located 1 km away from Austin’s JW Marriott.

JW Marriott Austin

Price & Availability

Overall

Wonderful
4.6
945 reviews
5
3202
4
804
3
219
2
95
1
61

Customers Review

Location 5
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.8
Amenities 4.6
Condition 4.8
Recomendation 88.2%
“Clean and has everything you would expect”
— Wambua Mwanthi
“The check-in process was easy enough; however, I opted for a late-check out via the app several months before my stay. Upon check-in, I inquired about late-check out. I was told the latest I could check out was 12:00 without inquiring a fee. However, my coworker was told the latest they could check out without inquiring an extra fee was 2:00 (both of us were not loyalty members of Marriott). The conflicting information ended up not being a big deal, as I had to change my flight and left before 11:00 am anyway. However, some staff training needs to happen so everyone is on the same page. The bellhops were also very helpful! They helped me load everything into my Uber and thanked me for my stay. Cleaning and overall room service was very nice. My room was thoroughly made and reset everyday. The room cleaning staff was very friendly and we mutually greeted each other everyday in the hallways. Additionally, the front desk promptly helped me get more complimentary coffee delivered to my room. The outside bar and pool on floor 5 was lively and well-kept. It had a great vibe. All bar and pool staff were friendly. The outdoor bar staff even let me and four other coworkers have an evening table for about hour, even though we didn't have a reservation.”
— A Mexican Pizza

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