Número de Teléfono 0035699471800
SpringHill Suites Houston Northwest
20303 Chasewood Park Drive, Near Kickerillo-Mischer Preserve, Houston, TX 77070, United States
Clasificación
4.4
GreenLeader
2024
Precio
$$
Habitaciones
139
Mascotas
No
20
Jan

SpringHill Suites Houston Northwest, Houston

SpringHill Suites Houston Northwest

SpringHill Suites Houston Northwest

Precio y Disponibilidad

General

Excelente
4.4
312 comentarios
5
47
4
28
3
9
2
5
1
1

Comentarios de Clientes

Localización 5
Limpieza 4.6
Comodidad 4.4
Vecindad 4.3
Amenidades 4.3
Condición 4.5
Recomendación 87.4%
“Terrible hotel experience. Room was hot. They "repaired" it on Friday. Friday night still hot. Had sign out on door for no housekeeping and we returned to our room cleaned. Was in the shower when housekeeping came today, day of checkout, and son in the shower @1030. Room smells like dirty water. Shower drained very slowly.”
— Denise Martinez
“Deceitful practices. Rude and inconsiderate staff. She was worried about going home than taking care of customers. Room was not prepared. Had to make our own bed. Avoid this hold in the ground.We will be writing an official complaint to Marriott with detailed review. I will never stay at Marriott property again.Paid for a room with a king bed. They gave us a queen. When confronted about it they tried to argue that it is a king. Taking pictures and measurements. Will be including this to the corporate. Práticas enganosas. Funcionários rudes e sem consideração. Ela estava preocupada em ir para casa do que cuidar dos clientes. Quarto não estava preparado. Tivemos que fazer nossa própria cama. Evite essa retenção no chão.Estaremos escrevendo uma reclamação oficial ao Marriott com uma análise detalhada. Eu nunca vou ficar no estabelecimento Marriott novamente.Pago por um quarto com cama king size. Eles nos deram uma rainha. Quando confrontados sobre isso, eles tentaram argumentar que é um rei. Tirar fotos e medir. Estará incluindo isso para o corporativo.”
— Ivan Groznyy

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