Marriott Plaza San Antonio
555 South Alamo Street, Near Henry B. Gonzalez Convention Center, Near San Antonio River, San Antonio, TX 78205, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
房间
251
Pets
No
從
$ 2,251.45
22
Jan
Marriott Plaza San Antonio, San Antonio
Price & Availability
Select your room
Room 2 Queen Beds Non Smoking (Hearing Accessible) 2 Queen Beds Non Refundable ·
Room Only
Non Refundable
Room 2 Queen Beds Non Smoking 2 Queen Beds ·
Room Only
Cancel free of charge before Thu, 16 Jan 2025
Room 2 Queen Beds Pool View (Hearing Accessible) 2 Queen Beds ·
Room Only
Cancel free of charge before Thu, 16 Jan 2025
Double Queen Guest Room 2 Queen(S) ·
Room Only
Cancel free of charge before Thu, 16 Jan 2025
Double Queen Guest Room 2 Queen ·
Bed & Breakfast
Cancel free of charge before Wed, 15 Jan 2025
Resort Pool View 2 Queens Guest Room 2 Queen(S) Pool View ·
Room Only
Cancel free of charge before Thu, 16 Jan 2025
Resort Pool View 2 Queens Guest Room 2 Queen Pool View ·
Room Only
Cancel free of charge before Wed, 15 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
87 reviews
5
521
4
323
3
126
2
79
1
39
Customers Review
Cleanliness 4.4
Comfort 4.5
Neighborhood 4.5
Amenities 4.3
Condition 4.3
Recomendation 100%
“This hotel is an embarrassment to the Marriott brand. The general manager is a disgrace to the hospitality industry who should be working in a Target. The check-in process was cumbersome and riddled with hotel-side issues. Booking did not communicate my reservation to the front desk, and the general manager refused to take ownership of the problem, insisting that it was not his error. Whether or not it was is fault, the general manager of a hotel should apologise for mistakes that occur within their system rather than pass off blame to another party. I have never been treated with such disrespect by a hotel manager of a self-acclaimed 4-star hotel. The only redeeming quality of my hotel room was the view. The furniture and popcorn ceilings probably have not been updated since the 90s. On top of this, my hotel room reeked of detergent, which was probably to cover up the smell of urine and fecal matter embedded into the carpet. The bedsheets were starchy and the pillows lumpy. My experience in this hotel was so bad that I decided to forfeit the first night’s fee and cancel my reservation to change hotels. I strongly advise all visitors to the San Antonio area to reconsider staying at this hotel.”
— Tanner Smith
“Very comfortable and the staff are as professional as they come for a Marriott.It definitely would have gotten 5 stars but they did not inform me that you have to pay a $25.00 parking fee just to park at the hotel. Also for a $145.00 a night room you would think that it would come with a microwave,and a balcony. And not be directly next to the elevator shaft, hearing it go up and down all night with vibrating walls. But overall the stay was pleasant and the staff definitely make up for the otherunpleasantries.”
— Michael Grimes
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