Phone Number 0035699471800
Marriott Plaza San Antonio
555 South Alamo Street, Near Henry B. Gonzalez Convention Center, Near San Antonio River, San Antonio, TX 78205, United States
Rating
4.3
Travelers Choice
2021
Price Level
$$$
Rooms
251
Pets
No
22
Jan

Marriott Plaza San Antonio, San Antonio

Marriott Plaza San Antonio

Guests are welcomed at the hotel, which has a total of 251 rooms. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe and a cash machine. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Shopping facilities are also available. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Additional services include room service and a laundry service.

Marriott Plaza San Antonio

Price & Availability

Overall

Excellent
4.3
87 reviews
5
521
4
323
3
126
2
79
1
39

Customers Review

Cleanliness 4.4
Comfort 4.5
Neighborhood 4.5
Amenities 4.3
Condition 4.3
Recomendation 100%
“This hotel is an embarrassment to the Marriott brand. The general manager is a disgrace to the hospitality industry who should be working in a Target. The check-in process was cumbersome and riddled with hotel-side issues. Booking did not communicate my reservation to the front desk, and the general manager refused to take ownership of the problem, insisting that it was not his error. Whether or not it was is fault, the general manager of a hotel should apologise for mistakes that occur within their system rather than pass off blame to another party. I have never been treated with such disrespect by a hotel manager of a self-acclaimed 4-star hotel. The only redeeming quality of my hotel room was the view. The furniture and popcorn ceilings probably have not been updated since the 90s. On top of this, my hotel room reeked of detergent, which was probably to cover up the smell of urine and fecal matter embedded into the carpet. The bedsheets were starchy and the pillows lumpy. My experience in this hotel was so bad that I decided to forfeit the first night’s fee and cancel my reservation to change hotels. I strongly advise all visitors to the San Antonio area to reconsider staying at this hotel.”
— Tanner Smith
“Muito bom”
— Rodrigo Nonato

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